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Russia Plans to Expand MAX Messenger with Unified Ticket Purchases Across All Transport Types

The Russian Ministry of Transport is developing new features for the MAX messenger to allow users to plan routes and purchase tickets for urban transport, trains, airplanes, and sea or river vessels within a single application. First Deputy Minister Konstantin Pashkov stated that the platform already supports verification of eligibility for discounted travel and handling of travel documents. Future plans include greater reliance on biometric identification, enabling passengers to complete bookings digitally and board using camera recognition without showing QR codes or physical documents. The initiative forms part of a gradual transition, with no immediate plans to phase out existing payment methods. New regulations effective from September 1 permit confirmation of social benefits through MAX and the use of biometric services where carriers have the required equipment. No specific timeline for full implementation of integrated ticketing has been provided.

AntiMalwareTranslated from Russian

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The Russian Ministry of Transport is working to significantly expand the functionality of the MAX messenger for transportation services. In the future, users will be able to build routes and buy tickets for city transport, trains, airplanes, as well as sea and river vessels directly inside the app.

First Deputy Minister Konstantin Pashkov explained that the messenger already supports confirmation of discounted travel rights and management of travel documents. The ministry now intends to broaden the range of available services.

However, ticket sales in the messenger represent only an intermediate step. The long-term vision involves wider adoption of biometric identification: passengers will plan and pay for trips in advance through the digital platform, after which cameras will recognize them at boarding points, eliminating the need for QR codes, printouts, or physical documents.

Pashkov noted that MAX will help passengers adapt to the new system gradually. There are no plans for an abrupt rejection of familiar payment methods; the goal is to expand options rather than mandate replacement.

Significant parts of the transport infrastructure are already prepared for this shift. Contactless payments operate in urban transport across many regions, and electronic ticketing has long been standard for aviation and rail. From September 1, updated carriage rules also allow social benefits to be confirmed via MAX and biometric services to be used for ticket purchases where carriers possess the necessary equipment.

The Ministry of Transport has not yet announced concrete deadlines for the launch of unified ticket purchases inside the messenger.

MAXKonstantin PashkovMintrans
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