Samsung Bixby Sends Data to Cloud Despite Galaxy AI On-Device Processing Setting

Users who enabled the 'Process data only on device' toggle in Galaxy AI believed their interactions would remain local, yet Bixby continued transmitting information to Samsung servers. Independent testing on a Galaxy S26 Ultra revealed that each of three text queries generated roughly 17 KB of outbound traffic, while ten voice commands produced approximately 540 KB. In contrast, Photo Assist and Now Brief correctly respected the local-only restriction and prompted users to disable it for cloud features. Network monitoring confirmed the connections but could not decrypt payload contents, although Samsung's privacy policy explicitly permits collection of voice recordings when the assistant is active. A separate Offline processing option exists for Bixby, allowing basic commands without internet access, but more complex natural-language requests frequently failed. The findings demonstrate that a single device-wide toggle does not cover all AI components, requiring users to locate and adjust Bixby's dedicated settings separately.

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Users who activated the Process data only on device option within Galaxy AI assumed their queries would stay entirely local. However, testing conducted by Android Police on a Galaxy S26 Ultra showed that Bixby continued to contact Samsung servers regardless of the setting.

Photo Assist and Now Brief behaved correctly: both features requested that the on-device restriction be turned off before performing any cloud operations. In contrast, three text-based questions sent to Bixby each triggered the transmission of approximately 17 KB of data to Samsung infrastructure.

Ten voice commands, including setting a timer and adjusting screen brightness, generated roughly 540 KB of outgoing traffic. The monitoring tool recorded only connection volume and destination addresses; it did not decrypt the actual content of the packets.

Samsung's published policy states that voice recordings may be collected when the assistant is used. Although Bixby offers a separate Offline processing toggle that permits simple commands without an internet connection, more open-ended phrasing often ceased to function under this mode.

The results indicate that enabling a single privacy switch for Galaxy AI is insufficient to prevent all cloud activity. Users must locate and configure Bixby's dedicated offline options independently to achieve stricter local processing.

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