Russian Li Auto Owners Lose Master Accounts to Thieves Demanding Up to 45,000 Rubles

Russian owners of Li Auto vehicles are experiencing a wave of master-account thefts that disrupt vehicle functions including infotainment screens, climate control, and in some cases engine start. Attackers then contact victims and offer to restore access for payments ranging from 35,000 to 45,000 rubles. The master account is tied to the official mobile application used for remote vehicle management. Approximately twenty confirmed cases have been reported so far, though the actual number may be higher. The exact infection vector remains unknown, and even owners who previously used the paid eSender service to retain Chinese phone numbers are now affected. Li Auto and its Russian distributor Sinomach Auto are developing both protective measures and an account-recovery procedure that will eventually support email-based binding instead of Chinese phone numbers.

AntiMalwareTranslated from Russian

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Russian owners of Li Auto vehicles have encountered a new wave of master-account thefts that allow attackers to seize control of the cars through the official mobile application.

After losing access, some vehicles experience disabled infotainment screens and climate control, while others face difficulties starting the engine. Attackers subsequently contact the owners and demand payment, typically between 35,000 and 45,000 rubles, to return the account.

The issue was first detailed by Autonews.ru and has been confirmed by a representative of Sinomach Auto, the official distributor of Li Auto in Russia. Co-founder of the Lixiang owners club Alexander Rasskazov stated that roughly twenty victims are already known, although the true total is likely higher.

The master account governs all remote functions via the branded application. Consequences vary: some owners see their vehicle disappear from the profile entirely, while others lose only selected features. One victim reported being able to start the car with a physical key after the Bluetooth key stopped working.

The precise method used to compromise the accounts is still unknown. Rasskazov noted that even owners who paid for Chinese phone-number services through eSender to maintain account control are now being targeted.

Li Auto and its distributor are currently developing both protective mechanisms and a formal account-recovery process. Plans also include migrating account binding from Chinese phone numbers to email addresses. The new solutions are intended to cover both officially imported vehicles and those brought in through parallel import channels.

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