Istyle Inc. announced on November 2 that unauthorized access had occurred to its @cosme platform, confirming on October 28 that partial member information of approximately 3 million users had been exposed externally.
The breach affected users registered with the @cosme common ID. The leaked data includes user ID, nickname, name (both kanji and kana), postal code, address, telephone number, email address, gender, date of birth, skin quality, and hair quality.
Istyle stated it will notify all affected customers individually via known contact channels. Due to the large number of impacted users, the notification process is expected to take time and is scheduled for completion by November 6.
Following discovery of the incident, the company immediately began measures to prevent further damage. It is currently working with a third-party security specialist firm to investigate the cause and determine the full extent of the impact.
Once the external investigation concludes, Istyle plans to formulate and implement additional measures to prevent recurrence of similar incidents.


