Topgeschenken Discloses Theft of Customer Data in Cyber Incident, Scope of Breach Still Unknown

Dutch company Topgeschenken, operator of Toptaarten.nl, Topbloemen.nl and Topgeschenken.nl, has confirmed a cyber incident in which attackers gained access to systems containing personal data and stole customer records. The compromised information includes names, addresses, email addresses, dates of birth, gender and, where provided, telephone numbers of both customers and intended recipients. The breach was discovered on 5 November 2026, after which several systems were taken offline as a precaution. Topgeschenken has notified the Dutch Data Protection Authority and stated it will file a police report, while promising to inform affected individuals once the full scope is determined. Customer service has resumed operations via email and WhatsApp, but the investigation into the exact number of affected persons and organizations remains ongoing.

Security.NLTranslated from NL

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Topgeschenken, the Dutch company behind the websites Toptaarten.nl, Topbloemen.nl and Topgeschenken.nl, has reported a cyber incident resulting in the theft of customer personal data.

The stolen information includes name and address details, email addresses, dates of birth, gender and, where shared, telephone numbers of customers and any intended recipients. The company discovered on 5 November 2026 that attackers had obtained access to its IT environment containing both business and personal data, and confirmed that the threat actors had exfiltrated the available information.

Investigations are still underway to establish precisely which individuals, customers and organizations were affected and the full scale of the data breach. Topgeschenken stated that affected parties will be notified once more clarity is obtained.

The incident has been reported to the Autoriteit Persoonsgegevens and the company intends to file a police report. Several systems were taken offline as a precautionary measure following the attack.

Customer service has since been restored and is again reachable via email and WhatsApp. Topgeschenken emphasized that it will continue to communicate transparently and share new information as it becomes available.

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