NGR Softlab

Nearly 70% of Companies Lack Control Over AI Agent Privileges, PAM Survey Finds

A recent survey conducted by AM Media among viewers and participants of the webinar 'How to Choose the Best PAM in 2026' shows that 68% of organizations fail to fully control privileges assigned to AI agents and automated services. Another 67% report insufficient oversight of API keys, tokens, and secrets, while 63% cite gaps in managing CI/CD and DevOps tool access. Traditional human administrator accounts are better protected at 34%, highlighting a shift in risk toward machine identities. Experts from NGR Softlab and Solar Group emphasize that service accounts often interact with multiple systems and require broad rights, making their compromise far more damaging than individual user breaches. JumpServer PAM CEO Denis Morozov noted that AI integration into PAM platforms could help map complex permission matrices and quantify risks for security teams. Participants also prioritized usability (72%) and ease of deployment (63%) when selecting PAM solutions over cost considerations.